Senior Systems Engineer at Techex

Techex is a UK based global leader in innovative IP and cloud broadcast solutions and software. Trusted by premier global broadcast and media customers with their most valuable live workflows, Techex transports and transforms the highest value live video over IP and in the cloud.

We build our own software, and partner with world-class technology companies who share our mission to pioneer the way IP and the Cloud are used in close collaboration with our clients.

Techex is in a phase of accelerated growth following significant private equity investment, we are evolving and developing our talented team of experts whilst continuing to grow and expand Techex geographically and build on the strong customer relationships we already enjoy. This is an exceptionally exciting time to be joining Techex with scope for significant impact across the organisation.

What are we looking for?

Techex is seeking a Senior Systems Engineer to join our fast-growing and energetic organisation, to work alongside a team of technology and subject matter experts, to own and evolve our critical business infrastructure. We are looking for someone who is as passionate about technology as we are, who embraces challenges and new ways of working and new technologies. We are looking for someone who wants to grow and develop their skills and knowledge and play a pivotal part in the development of our company through our underpinning infrastructure. Our ideal candidate would be interested in a diverse role with opportunities to lead and create strategic initiatives, to be instrumental in building and deploying infrastructure, and ensuring our users can access and use the tools required to execute their roles and provide friendly and hands-on support. 

This is a hybrid role based at our Bracknell offices for a minimum of 3 days a week, we can offer flexibility around working patterns for the right applicant.

Reporting to our CFO and working closely with our Technical Director you will:

• Lead our internal infrastructure strategy
• Own, manage and evolve our network, firewalls, and VPN.
• Maintain and evolve our on-premises virtualisation stack: VMWare ESX, Proxmox.
• Manage access to SharePoint.
• Own and develop our demonstration and testing technical “Lab” infrastructure.
• Select, procure and setup, deploy, maintain, and ensure accurate inventory of business infrastructure including laptops, mobiles, print and AV and VOIP.
• Own and maintain our global business compute infrastructure and software on prem and in cloud.
• Undertake regular auditing and testing of software, networks, and hardware to ensure functionality, compliance, and security.
• Be the technical point of contact for our growing organisation providing internal support troubleshooting software and hardware problems that arise.
• Implement a robust maintenance and infrastructure refresh program to prevent systems outages and failures.
• Deliver essential new starter infrastructure user training.
• help protect our organisation by conducting regular risk assessments 
• Be a part of the team directly assisting our customers by and assisting with the technical arrangements for external events and shows.
• Ensure continuous IT improvement leveraging best practice and new technologies as they emerge to improve efficiency, security, and usability.
• Secure our organisation through effective building access control management, staff pass management and auditing.
• Help enable our organisation to grow and scale by actioning all employee related IT responsibilities such as account creation and employee lifecycle management Mith Microsoft Azure AD/Entra and Intune. 
• Help our company to continue to maintain and achieve the highest standards in information security through implementing Cyber Essentials Plus standards and ISO27001.

What you will need: 

Bachelor's degree or equivalent experience / certification in relevant IT Systems administration/engineering 

Essential 

• Passionate about technology and solving problems
• Compute virtualisation management & administration (either VMWare ESX, Proxmox, HyperV, Kubernetes)
• Backup, Disaster Recovery, and business continuity experience
• Experience with Active Directory/Entra systems, as well as user management and group policies.
• Demonstrable experience of Microsoft 365 administration, including Exchange Online and SharePoint Online.
• Demonstrable experience of maintaining computer systems; either security, network and systems administration, data storage systems, or telecommunications systems.
• Experience troubleshooting systems and user issues and managing support queries through to resolution.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Desirable

• Azure AD and migration experience
• Network management experience including TCP/IP, DNS, DHCP, IGMP and VLANs.
• Firewall management (Cisco ASA and Firepower).
• VPN management (user and site to site).
• K3 or K8 experience
• Prior experience with backup solutions disaster recovery
• Demonstrable experience of implementing ISO and Cyber Essentials standards would be desirable.
• Database administration; MySQL, MSSQL, Influx.
• Ensure all software and hardware is up to date in line with Cyber Essentials Plus and ISO27001.
• Proficient Linux server administration experience.
• AWS Practitioner

Our Values and Benefits

Techex has an impressive history with extremely high customer engagement and satisfaction. As a business we have developed consistently through our stellar reputation in the media and broadcast industry. We have recently secured the Great Place to Work accreditation for the second year running, and we seek out individuals who enjoy developing their professional skills and are always learning new things whilst supporting and sharing their learnings with others. We are looking for candidates who align to our values and who can amplify these more broadly as our business grows.

Techex is in a period of accelerated growth, so we seek out talented professionals who are keen to scale up with Techex as we grow fast, whilst maintaining our focus of delivering world class support for our customers.

We have a flexible working policy, and you are empowered to work in a way that sets you up to be successful and deliver the necessary impact in your role. This will be a predominantly hybrid-onsite role at our UK Headquarters in Bracknell min 3 days a week but have a flexible approach to the day-to-day and week-to-week working pattern.

In addition to competitive salaries and bonus scheme, we offer a package of flexible benefits you can design to suit your needs.

• Private medical or healthy living allowance.
• Life Assurance.
• Company Pension matching up to 5%.
• Wellbeing support for you and your family (including bereavement, probate and menopause support, access to virtual GP and more).
• Discounted gyms, family savings, and discounts
• Cycle to work scheme.
• EV charging onsite.
• Onsite café and free breakfast goodies and excellent free barista coffee.
• Ongoing training and professional development.

Equal Opportunities Employer.

At Techex we are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels respected, supported, and empowered to succeed. We believe that diversity of thought, background, and experience strengthens our team and drives innovation.

We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. All employment decisions are made based on merit, qualifications, and business needs.

If you require any adjustments to support you during the application or interview process, please let us know. We will work with you to make reasonable accommodations that meet your needs and ensure you have a positive experience.